Understanding Terms & Conditions

Welcome to joskn.com. By accessing this website and placing an order, you agree to be legally bound by the terms and conditions set out below.

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Company Information

Business Name: JOSKN LTD
Company Number: 16139224
Registered Address: 5 Brayford Square, London, E1 0SG
Email: admin@joskn.com

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Returns & Refund Policy

We accept returns within 14 days of delivery.
Products must be unused and in original packaging.
To request a return, email us at info@joskn.com with your order number.
Refunds are processed within 5–7 business days after we receive the returned item.

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Shipping Policy

UK: 2–4 working days
Europe: 3–7 working days
USA / Rest of World: 7–14 working days

Tracking is provided for all orders.
UK orders over £28 qualify for free shipping.

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Payments & Klarna

We offer flexible payments via Klarna.
Your eligibility is subject to Klarna’s terms and conditions.
Late fees may apply if a payment is missed.

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Limitation of Liability

JOSKN LTD is not responsible for any indirect losses or delays caused by events outside our control.

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Amendments

We reserve the right to update these terms at any time. Continued use of the site means you accept these updates.

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Shipping Policy

We aim to dispatch all orders within 1–2 working days.

Delivery Times

• UK: 2–4 working days

• Europe: 3–7 working days

• USA & Rest of World: 7–14 working days

Shipping Fees

• UK orders over £28: Free shipping

• UK orders under £28: Flat rate shown at checkout

• International: Calculated at checkout based on location

Tracking

All orders include a tracking number, which will be emailed once your order is dispatched.

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Returns & Refunds

We accept returns within 14 days of receiving your order.

Products must be:

• Unused

• In original packaging

To request a return, email admin@joskn.com with your order number.

Refunds will be processed within 5–7 business days after we receive the returned product.

Please note: Shipping costs are non-refundable unless the product is faulty.

What are Terms & Conditions?

Terms & Conditions (T&C) are legal agreements between service providers and users that outline the rules and guidelines for using a service or product. They specify what users can expect, their rights, and the limitations that apply. Understanding T&C is important because it helps users know their obligations and how to use the service legally. For example, if a user violates these terms, they might face penalties, but understanding them can help avoid such scenarios.

Why are Terms & Conditions Important?

The importance of Terms & Conditions lies in the protection they offer to both users and service providers. They set clear expectations and responsibilities, reducing the likelihood of disputes. This clarity is crucial because it ensures everyone knows the rules from the beginning. For instance, if a user disputes a charge, the T&C can clarify whether the service provider is justified. Therefore, these terms serve as a safety net for all involved parties.

How to Navigate Terms & Conditions

Navigating through Terms & Conditions might seem daunting, but it doesn't have to be. Users should take the time to read and understand them to avoid surprises later. Focus on sections that explain user rights and limitations. Additionally, users can look for summary sections or FAQs associated with the T&C, as these often simplify complex terms. By being well-informed, users can make better decisions, ensuring a smoother experience.